The Shirt Expert
at Turbo Threads
SHIRTEXPERT.TURBOTHREADS.COM

The New Printer

Turbo Threads is proud to announce that we have added a second digital shirt printer to it's production department. We can now print as fast as 100 shirts per hour! This state of the art printer can print four different designs at the same time in full color at resolutions as high as 1440 x 1440. Prints can be as large as 16" x 32". Full color prints, even on black shirts!

Paul J Howell
Turbo Threads
(505) 999-1234

The Power of Appreciation

A customer recently sent us an email thanking us for a job well done and pointed us to her blog where she featured the products we sold her.  Not only did that give us a warm, fuzzy feeling, but it changed our attitude towards the customer.

Not to say that this customer was particularly difficult to work with, just the opposite, but after such glowing praise we would likely be more disposed to give her even better service in the future.  It is only human to want to do work that is truly appreciated.

That got me to thinking about how I show appreciation to my vendors and customers.  While I am courteous in my communications, I think I lack in the more personal "thank you" after the fact.  Yes, we give away free t-shirts, and golf tees, and sunglass holders, and tote bags, but sometimes just showing appreciation in writing, even in an email, can totally change the nature of the relationship.

Let me know your thoughts on showing appreciation.  I have some tickets to this weekends Thunderbirds basketball games (Friday and Saturday night) that I will give to any poster who can swing by and pick them up.  I only have 10, so first come, first serve!

It Isn't My Company

Back in August of 2005 I first admitted out loud what I had felt for some time. I wanted to own my own business.

For my entire working career I had worked for someone else.  Furthermore, my efforts had not only been under-compensated, but under-appreciated as well.  As a manager with Radio Shack I had turned around the worst store in the district only to be rewarded by being put in the "new" worst store in the district and told to do it again (taking a cut in pay while I did it).  I devoted 18 years of my life to a company, first as a Sales Rep, then Sales Manager, then Vice President of Sales and eventually being Vice President of Operations of a $4.7 million company.  I was rewarded for my efforts by being "downsized" as the result of a merger gone horribly wrong. I came to the conclusion that the only way I would be in control of my destiny was to grab the reins and take charge.

Many of you already know the series of disasters that followed.  Suffice it to say that by February of 2006 we had relocated to New Mexico.

While I still had the dream of being my own boss, the reality of living in a new area with no contacts set in and I went to work for a very nice firm as Director of Operations.  During my tenure the company had a great couple of years - my boss was named SBA Small Businessperson of the Year, One of New Mexico's 10 Most Influential Women, and the 38th fastest growing company in the state. I was offered a partnership, but something whispered to my soul that my path was leading me in another direction.

I decided to start my own business, dedicated to helping other companies succeed by improving their image and branding.  In the past year Turbo Threads has consistently met it goals and is on track to being an unmitigated success.

But I didn't do it.

If the past four years have shown me anything, it is that I am NOT in control.  The concept of controlling my destiny was an illusion. I, myself, am nothing.  I own nothing.  The credit for my successes goes to another.

My Lord, Jesus Christ, has watched over me through my trials.  He has comforted me in the loss of my job, my home, my possessions and my father.  In the darkest times He has been a light leading me to the security of His boundless love and grace.  I have done nothing to deserve this.  The blessings of my life - my family, my new home, my new community, my new friends, my vocation - are all due to His grace and compassion.

So you see, I don't own Turbo Threads.  I am just the steward put in charge of it.  I pray that God continues to allow me to do His work through this vehicle, but even if He doesn't, that is okay.  It only means that He has something else planned for me, and I am good with that.

Our New Web Site

The Shirt Expert is very proud to present the new Turbo Threads web site!

To be honest, most of the improvements are cosmetic.  It was kind of embarrassing to be designing web sites for other companies and have ours look so bad, so we spent some time and energy into sprucing up our web home.

Some of the stuff we have done is "under the hood."  We did some search engine optimization to help keep our site high in the search listings.  We brushed up on our Flash animation skills and used three different tools to make the various animations sprinkled about.  Special software helped up optimize our photos and graphics so that the pages don't take to long to load.

We did change our online apparel catalog.  We used to have two, but that was causing some confusion.  We also removed the "Our Favorite Shirts" page.  While it was nice to have the prices posted, users were having problems downloading the PDF files.  We do have plans to add some more pricing examples to our "Current Specials" page as a replacement.

You may have noticed that we are now offering our clients business printing.  We really don't want to be in the paper printing business, but so many of our clients wanted to "one stop shop" and get all of their marketing stuff from us that we went into partnership with a very large print house that is offering us very good pricing.  As an example, we can do 500 business cards, FULL COLOR FRONT AND BACK, on 14 point stock for $29.95.  Need 1000? How about $39.95?  Full color fliers (one sided) for $.17 each at 1000 pieces.  How about 1000 full color, two sided, heavy stock, trifold brochures for $250?  These are really good prices and the quality is just phenomenal.

So please take some time to browse our web site and let us know what you think! 

Being Political

Some of you may know that The Shirt Expert majored in Political Science in college. Things political have been an interest of his for a long time.  When it comes to running a business, however, being political can alienate potential (and existing) customers.

Here at Turbo Threads we have held back our views.  Yes, we sell political t-shirts on our retail site, but it isn’t something for which we want to be known.


Recent changes in the political landscape of America have caused us to reevaluate that position. Never before have we had an administration so nakedly hostile to business interests.  Proposed changes in our environmental laws, our health care system, our employee relations, even our compensation threaten the very existence of small business in America.


We have made a decision that we will start marketing our political t-shirts.  We are doing this less as a way to make money, but more of a way of raising awareness of these issues.  We hope to do this in a humorous, non-offensive manner, so as not to alienate anyone, but we are going to do it.


Our first major campaign is our new Obama Joker t-shirt.  Posters of Obama as the Joker have been popping up around the country and our shirt is a riff on the theme.  You can see (and order) it at:


http://turbothreads.ecrater.com/category.php?cid=864259


Thanks for sticking with Turbo Threads.  We love our country and hope you do too!

They Did It For You

I am sitting in my office, finishing up paperwork, and getting ready to get away for the weekend.  On the radio, a seemingly endless stream of commercials assails me with notice of Memorial Day specials.  There are great buys at car dealerships, furniture stores, sporting good stores, and even specials from a local plumbing company. I am struck by the inanity of it all.

Congress decreed Decoration Day in honor of those who gave their life during the War of Northern Aggression.  After World War I it was expanded to include those who had made the ultimate sacrifice in any military conflict.  It was originally designated to be observed on May 31st.  It was not officially called Memorial Day until 1967.  The next year Congress, in its infinite wisdom, passed the Uniform Holidays Bill which declared that the holiday be moved to the last Monday in May.  I believe it was at this point that the focus of the holiday moved from being one of serious reflection and gratitude to the hedonistic consumer based bacchanal we are celebrating this weekend.

As of July 2007, 1,194,198 American men and women have given their lives for their country during military service.  While they fought for a wide variety of causes - independence, states' rights, against fascism, against communism, against Islamo-fascism - I doubt that any of them made the ultimate sacrifice so that we could get a really good buy on a sofa.

I am taking a pledge.  I will not patronize a business that is conducting a "Memorial Day" sale.  Such a sale demeans the commemoration of what should be a solemn, sacred day of remembrance. I know that my refusing to participate in the degradation of this holiday won't stop it from happening, but maybe, if enough people come to feel the same way I do, we can restore Memorial Day to the honorable commemoration it was intended to be.

What Products Does Turbo Threads Offer?

The Rio Rancho Chamber of Commerce has a monthly Mingle and Munch Lunch and about once a quarter has a Networking Extravaganza as part of it.  The first 20 people to RSVP to the event get two minutes each to make a presentation to the group to promote their business.  The group then votes for their favorite speaker in three catagories - Compelling, Informative, and Creative.  The winner in each catagory gets a prize.  Never one to turn down a challenge, the Shirt Expert put together a piece describing the products Turbo Threads offers:

Lots of T-Shirts, custom printed
Brass lapel pins, newly minted
Pencils, mugs, and beer can holders
Leather bound writing folders

Custom caps, and shirts and jackets,
Pens that look like tennis rackets,
Business cards and stationery
Balloons that are inflationary

Key Tags with a little light
To get you in your door at night
Letter slitters and calculators
Flyswatters for exterminators

Umbrellas that will keep you dry
Custom kites that you can fly
Duffle bags to haul your stuff
Made of cloth that’s really tough

Luggage tags for when you travel
Knitted socks that won’t unravel
Ballpoint pens with bright highlighters
Just the thing for all you writers

Window decals, bumper stickers
Spatulas and lotto pickers
Golf balls with your logo on ‘em
And don’t forget the printed condom

Teddy bears with little shirts
Tradeshow signs and table skirts
Custom Flash Drives for your ‘puter
Reflectors for your motor scooter

Kitchen stuff for when you’re cooking
Binoculars for when you’re looking
Bookmarks help you know your place
Signs you write on and erase

A case to hold your DVD’s
A nifty tool to cut your cheese
A rubber disk to open jars
A tool to cut off your cigars

Dispensers for your paper clips
Other clips to hold your chips
We carry lots of other stuff
But I can tell you’ve had enough

I could list more on and on
But my time is almost gone
So if you want to hear some more
Call 999-1234

The Shirt Expert won in the creative catagory.

Is It Time To Kill The 50/50 T-Shirt?

The Shirt Expert remembers some 20 years ago when Screen Stars 50/50 t-shirts were da' bomb.  They were popular because they came in a bunch of colors, they were cheap, they were plentiful, they were cheap, everyone  carried them, they were cheap, and they were made from 50% polyester and 50% cotton.  Did I mention that they were cheap?

The other big kahuna in t-shirts back then was Hanes and their Beefy T - a 6.1 ounce ringspun cotton t-shirt.  If  you had the money, you went for the Beefy T, if not you were stuck with the Screen Stars.

Sure their were other t-shirt manufacturers (remember Onita, anyone?), but Hanes and Screen Stars had  the majority of the market.

The Shirt Expert learned a lot about t-shirts back in those days.  If you were printing with plastisol ink, you didn't want to sell red 50/50 t-shirts with a white imprint.  Seems that the dyes used in 50/50 t-shirts weren't all that stable and would sublimate into the ink, turning your white imprint pink.  My screen printing friends tell me that today's 50/50 t's do it less, but still do it.

So why would anyone actually want 50/50 t-shirts?  There are several myth's and half-truths that lead people to still request 50/50 t-shirts:

They don't shrink - Just about anything with cotton in it will shrink.  In the old days the 100% cotton t-shirts were often made of crude fabric that shrunk and became thin.  Manufactures came out with 50/50 t-shirts as a solution.  Over the years, however, great strides have been made in cotton fabric and most cotton is heavier than it used to be.  Additionally most cotton t-shirt you might purchase today are preshrunk, so their is very little sizing difference between 50/50 t-shirts and 100% cotton t-shirts.

They don't wrinkle - Let's be honest - leave even a cotton blend sitting in the dryer overnight and it will come out a wrinkled mess.  Besides, these are t-shirts, not tuxedos - no one  will even notice a few wrinkles.

They hold up better - Not really.  Especially not the imprint!  Cotton is much more fibrous than the polyester used in t-shirts.  Cotton will absorb the ink, polyester just gets coated.  Ever try to paint plastic?  It might go on okay, but when it dries you can usually peal it off.  Similar situation with printing on a poly blend.  Over time the plastisol ink flakes away from the polyester and your print begins to go bye-bye.

They are more comfortable - Unlike the polyester in moister-wicking shirts, the polyester in t-shirts actually hold moisture against your body.  Yuck.  Exercising in 50/50 t-shirts is like exercising while wearing a plastic bag.

They are cheaper - They are actually about the same price as heavyweight 100% cotton t-shirts.

So what do you think...is there a legitimate reason to not send the 50/50 t-shirt the way of the dinosaur?

The Busy Time

The Shirt Expert knows about busy times.  Every industry has them.  For retail stores, it is Christmas.  For accountants, it is tax season. For the imprinted sportswear industry, it is spring.

A quick aside to let the Turbo Threads customers know that we are working some kickin' spring specials.  Just a hint, we are putting on sale the most popular item we sell.

Back to Busy Time - it is funny how for many of us business owners the busy time is followed by The Dead Time; that time of year when things get really slow.  For some, like accountants, it is welcome relief.  For others, it is a time of high anxiety.  If you are one of those who wonders how they will make it through the Dead Time, here are a few tips:

  • Be a grasshopper - You know the story of the grasshopper and the ant, where the grasshopper stores away during the summer and lives easy during the winter, while the ant played all summer, and found himself starving in the winter.  The grasshopper did two things every business owner should do - bust your hump during busy times and sock away as much as you can.  I have seen too many businessmen blow the good-times profits on toys (boats, RV's, ATV's, etc.) and find themselves unable to make payroll when there is a slow down.  It also seems to be easy to think that the "great" is the "normal" and to let things just coast.  Which brings us to tip two...
  • If you're not growing, you're dying - When we get busy, we think we are growing, but we are really just reaping the rewards for our hard work up to this point.  Remember when you were just starting out and you did everything you could to get new clients.  At some point you probably found yourself so busy that you stopped trying to gain clients and were satisfied with just keeping your clients.  That's the day your business started dying.  No matter how hard you try to keep them, clients go away.  If you aren't adding new ones, constantly, your business is shrinking.  You need to keep reaching out to potential clients even when you think you are too busy to handle new business.
  • Make a new busy season - Too often we work our comfort zones.  We just accept the annual cycles of busy and slow and work it out the best we can.  I knew a guy who ran a company that sold Christmas trees (talk about seasonal work) and he found himself looking for work to do in the off season.  He hooked up with a fireworks distributor and used his contacts to set up fireworks stands leading up to Independence Day.  One thing lead to another and he branched out into selling pumpkins for Halloween.  In the spring he sets up stands selling flowers for Mother's Day.  He went, in his mind, from a company that sells Christmas trees, to a company that sells Seasonal Items.  Start thinking about products and services you could offer that are related to your existing business, that you could expand into, that can fill up the Dead Times.
You have to think ahead, or you'll be left behind. 

Big Happenings at Turbo Threads


The Shirt Expert almost doesn't know where to start!

Welcome, Lara Baird!

Lara Baird has joined the Turbo Threads team as our newest Image Consultant.  Lara has many years of experience in apparel decoration and as well as great technical skills and a good eye for graphic design.  She is very active in the community, volunteering her time at her children's schools as well as with several youth sport leagues.  As an Image Consultant she will be working with businesses and organizations to improve their image using custom logo ed apparel and promotional products.


The Retail Page

Many of our clients have asked for a more streamlined way to handle having their employees (or members, or students) buy shirts.  It can be very time consuming to have to collect sizes, money, etc, and put together an order and then, when the shirts are done, distribute them to the right people.  Turbo Threads now has a better way.

After your initial order, Turbo Threads can add your company or organization to our Retail Site - a part of our web page dedicated to filling individual orders.  Your employees, or members, can conveniently order and pay for their shirts.  We can arrange to have their orders shipped directly to them, or they can be picked up at our office, or we can hold them so you can pick them up and distribute them at an event.  Payments are processed via a secure connection through Pay Pal, so you know your transaction is safe.

This is a great way for you to make sure your employees can get new shirts when they need them and for you to clear up that space you use for storing shirts!

The Shirt Expert Blog

I'm sure have noticed that the Shirt Expert isn't where it used to be.  He has joined the 21st century and started recording his ruminations in a blog.  What is really cool about the blog, besides being able to easily go back and check out that entry from last month, is that you can subscribe to the blog and get email notice of new updates.

"WHY WOULD I WANT ONE MORE PIECE OF "SPAM" IN MY INBOX?" you may ask.  Besides offering insightful advice and commentary on small business marketing, the Shirt Expert will also often be offering free stuff to the first "X" number of people who reply or comment on his entry.  We are not talking about a free pen here - we are talking about polo shirts, jackets, blankets, all sorts of good stuff.  It won't be for every entry, those that are offering free stuff will be clearly marked, but it will be AT LEAST ONCE A MONTH!

Additionally, we will be offering special discounts and deals on custom imprinted and embroidered sportswear ONLY to those who subscribe to the blog.

So Subscribe to the Shirt Expert blog, add "turbothreads.com" to your safe senders list and get some great stuff for free! 

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